Website usability might sound like something only developers and designers should worry about, but having a proactive stance can help you get the most out of your time and money—two things that many nonprofits hold dear. You can read entire books on the subject, but here are some things you can think about and talk with your web-team. They will be super impressed and you will feel like a rockstar.
Before you start development
It's amazing how many organizations go into the process of building a website withouth really understanding why they need a website. Granted, it's not always intuitive, especially if you have strong programming or a great outreach strategy. Here are some questions to help you figure out why you need a website, or even if you need one (Hint: you do).